The tragedy of our industry is that there are so few writers of substance who take the time and the effort to chronicle our many stupendous achievements. The dream of one man, Fakirchand Kohli which achieved fruition in the form of Tata Consultancy Services and set off a series of events in Government and Industry that spawned a sixty billion dollar Knowledge exports industry, the creation of the BPO sector that has grown to global dominance in little over a decade and the amazing contribution of stalwarts like Narayana Murthy and Azim Premji who have built Indian acorns into mighty global oaks – each of these and more should be researched and written to inspire a million youth, in India and every part of the developing world.
One worthy effort that has recently been published is Netchakra, an excellent compilation of retrospectives and roadmaps edited by young evangelists Madanmohan Rao and Osama Manzar. The book makes a noble attempt to trace the progress in the last fifteen years of the internet in India and raise questions as well as provide answers to the future directions for the industry and the country in a web enabled world. As N.Ravi Shankar, the CEO of the National Internet Exchange of India (NIXI) rightly points out in his prologue, the IT led growth of major metros like Bangalore, Hyderabad and Pune has been one of the heartening features of the Outsourcing boom, but with an Internet population of less than a hundred million, the internet penetration is still low and needs special focus for an “inclusive India” to emerge.
The need for IT in Education to create a comprehensive and connected framework for ‘best in class’ content in a wide array of content areas has been written and discussed in many fora including this book. While laudable initiatives like the National Knowledge Network, the National Mission of Education through ICT and the National Skills Development Corporation are beginning to make their impact, a lot more needs to be done as our own company’s early successes in Jammu & Kashmir, Assam and Nagaland have demonstrated. It is hoped that Skills Czar Ramadorai, with his enormous wisdom and experience in scalable models of growth will lead the country to a new light.
As Madanmohan, a true digital nomad of our times, points out, there has been progress in all areas from urban and rural development to healthcare to governance to agriculture and business with some benefits accruing to the early movers, but a national movement with proliferation of broadband needs to happen before we are able to move our country’s classification from an “intermediate” information society to maturity. The joy of delving into all the new opportunity areas that the Internet presents, from social networks to cloud solutions for business is that there is a place in the sun for every entrepreneur and every business leader who aspires and demonstrates the courage to build and sustain a “different point of view”. More power to the new internet generation!
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